Minted Reviews

Based on 42 customer reviews and online research, minted.com has a consumer rating of 2.2 out of 5 stars, indicating that most customers are not satisfied with Minted.

2.2 / 5.0

42 Reviews

5 Stars(9)

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4 Stars(2)

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3 Stars(2)

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2 Stars(4)

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1 Star(25)

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How would you rate Minted?

Customer Reviews (42)

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Ethel Sullivan
Posted on 06/09/2021
Terrible print, bad quality

Great customer service but for the price, it is terrible paper and terrible print. Their foil does not look like the sample they send. You can find way cheaper for this awful quality

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Andy Spencer
Posted on 04/22/2021
I ordered my graduation announcements…

I ordered my graduation announcements from Minted. The envelope and card paper quality were great. However, the printed version of my announcements did not look at all like the digital proof that I was sent. My high-quality, professionally taken images looked kind of blurry and not at all as they did in the design proof. I would not recommend putting smaller images on your announcements, as the printed quality of those was extra bad.

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Kathryn Shaw
Posted on 04/14/2021
Great Customer Service

I had messed up the process of putting my return address on the invitations. During review the designer noticed and took the liberty of fixing that for me. I was thrilled. That was above and beyond. And they look fantastic!

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Isabella Newman
Posted on 03/27/2021
Minted works with customers to get 'it'…

Minted works with customers to get 'it' right. Minted offers a wide assortment of products that you can tailor to suit your style. The product preview is easy to change and Minted employees respond immediately to corrections on your product. They are helpful and understanding and do a great job making sure you get a great product!

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Kaylee Lawson
Posted on 01/17/2021
Website is frustrating, editing limited

I looked at several sites for a holiday card, and selected Minted as I liked one of their designs for my intention. I ended up regretting using them. Their website interaction is unacceptable. Some of the editing options were worthless, and the preview for the return addresses and addresses is so small it is of no help. I saved the design, and when I went back to show my husband, it had only saved the front of the card and none of text on the back or the format. Decided not to even order with them as I don't want to redo the back, and then worry that is not what is going to be printed.

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Jar Holland
Posted on 01/15/2021
Happy with wedding invitations

Nice selection to choose from, pretty easy to customize, reasonable prices, quick printing and delivery, top notch packaging, quality cardstock, very happy with my wedding invitations.

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Guest
Posted on 01/13/2021
Poor customer service

I ordered a print for my Mother in-law and it has been over a month. I called to find out what occurred and was told they sent one email informing me that the frame was not available, and then did nothing. I did not receive that email, I even checked my junk folder. I asked them to simply change the frame and send it out, they refused and said I had to reorder. I asked for a supervisor and the supervisor was busy and needed to call me back. They want me to place another order, they simply refuse to fix the current one. Doesn't make any sense. They want the customer to do the work to correct their problem. Not the way to run a business.

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Guest
Posted on 01/06/2021
I ordered 70 thank you cards with…

I ordered 70 thank you cards with custom text. Turn-around was faster than predicted, and I am happy with the quality. It was my first time ordering from Minted and I had pan to order again. Very happy.

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Tim Cole
Posted on 12/22/2020
Have been a Minted customer for years

Have been a Minted customer for years. We placed our order 12/10. Who knows if the cards will arrive as the date continues to be pushed out. It's such a disappointment. I don't believe this is a Covid issue.

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Gina Medina
Posted on 12/22/2020
Loved my experience with Mint

Loved my experience with Mint - the design was beautiful, the ordering process so easy!

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Cory Russell
Posted on 12/22/2020
So Disappointed

Really upset - I have ordered from Minted before and had absolutely no issues with production time and my cards turned out great. This time - I ordered my cards in early December and paid for Rush shipping to ensure I'd have plenty of time to send out. Every day I check - production is pushed, no real feedback on when they're actually going to come. They haven't even SHIPPED yet so failing to see how they'll be here by tomorrow as currently told. I paid for high quality cards and service expecting it from Minted - what I'm experiencing is not that.

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Carlos Holland
Posted on 12/21/2020
Minted does not care about its customers!

I ordered my holiday cards on 12/08. As of today, 12/22, they have not even been shipped! I sent emails with no response. I called twice. Each time, I was told the cards would be delivered tomorrow. Both times, they lied to me! I finally spoke with a supervisor. He told me that he didn't know when my cards would delivered. Minted has strung me along for the past 2+ weeks. If they had been forthcoming with the delivery date, I could have canceled my order and ordered from a reliable company...one that actually cares about its customers. I am so disappointed with Minted!

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